Terms of sale
Effective 14 October 2026.
RAGé's terms
Last Updated: October 2026
Welcome to RAGè . By placing an order with us, you agree to comply with and be bound by the following Terms of Sale. Please read them carefully before making a purchase.
- Introduction & Acceptance
RAGè operates under the tagline "Where rags meets prestige."
By purchasing any item from our collections (including headwear, graphic apparel, and specialized drops like RAGè FEMME), you acknowledge that you have read, understood, and agreed to these Terms of Sale.
We reserve the right to update, change, or replace any part of these terms at any time by posting updates on our official sales channels.
- Pricing & Payments
Currency: All prices listed are communicated clearly at checkout and are processed securely through our designated payment gateways/platforms.
Accuracy: We make every effort to display accurate pricing and product details. However, in the rare event of a pricing or description error, RAGè reserves the right to cancel or refuse any orders placed at the incorrect price.
Payment Terms: Orders are only processed and confirmed once full payment has been successfully received.
- Orders & Availability
Order Confirmation: Once an order is placed, you will receive a confirmation message or email detailing your purchase summary.
Stock Limitations: Because our pieces are released in curated drops and limited quantities to maintain exclusivity, all items are subject to availability. If an item sells out after your purchase, we will notify you immediately to arrange an exchange or a full refund.
Right of Refusal: RAGè reserves the right to refuse or cancel any order for reasons including, but not limited to, suspected fraudulent activity, stock availability, or delivery restrictions.
- Shipping & Delivery
Fulfillment: Orders are carefully packaged using signature RAGè branding (including custom mailer boxes and protective packaging) to ensure your items arrive in pristine condition.
Delivery Timelines: Delivery windows vary depending on your location within Nigeria or international destinations. Estimated dispatch and delivery times will be communicated at checkout or via customer support.
Shipping Details: It is the customer's responsibility to provide accurate and complete delivery addresses and phone numbers. RAGè is not liable for delayed or lost packages resulting from incorrect shipping details provided at checkout.
- Returns, Exchanges & Refunds
Inspection: Please inspect your order upon delivery.
Eligibility for Exchange: Because of the limited-edition nature of our streetwear drops, we generally offer size exchanges or store credit rather than straight cash refunds, provided the item is:
Unworn, unwashed, and in its original packaging with all tags attached.
Reported within a specified window (typically 3 to 7 days upon delivery).
Defective Items: If you receive a damaged or incorrect item due to an error on our part, RAGè will cover the replacement and shipping logistics after verification.
- Intellectual Property
All content included on our platforms, storefronts, and promotional materials—including the RAGè brand name, typography, the crown and fish emblem, lookbook imagery, and product designs—is the exclusive intellectual property of RAGè.
Unauthorized reproduction, distribution, or commercial use of our branding or graphics is strictly prohibited.
- Customer Support & Contact
For any inquiries regarding your order, shipping updates, or custom drops, you can reach out to us through our official channels:
Brand Name: RAGè
Tagline: Where rags meets prestige
Email / Support Link: ragelabels@gmail.com
Social Media: @ragessentials
Standard terms for orders on QuickShop
Who you are buying from
You are buying from:
RAGé
- WhatsApp: message RAGé
- Phone: 08137058999
- Email: ragelabels@gmail.com
The contract of sale is between you and RAGé. QuickShop provides the website, checkout and order system the store runs on; it is not the seller and does not hold your payment.
Prices
Prices are in NGN and are the prices shown when you check out, including any discount applied. Delivery fees are shown before you pay. If a price was shown in obvious error, the store may cancel the order and refund anything you paid.
Stock
Stock is shown live. When you place an order, its items are reserved for you while you pay. If something has sold out by then, checkout tells you and you are not charged for it.
Placing an order
When you place an order you receive an order reference by email; this confirms the store has received it. The store may decline an order - for example if an item turns out to be unavailable - and will refund anything you paid.
Payment
You can pay by:
- Card or bank via Paystack
Card and bank payments are taken by the store's payment provider and go to the store. Bank-transfer orders are prepared once your payment arrives. Pay-on-delivery orders are paid when you receive them.
Cancelling
To cancel, contact the store as soon as possible with your order reference. Orders that have not been sent can usually be cancelled and refunded. Once an order has been sent, the returns terms below apply.
Returns and refunds
The store's returns policy explains how returns work.
Refunds go back through the method you paid with. This does not affect your rights under the Federal Competition and Consumer Protection Act 2018 for goods that are faulty, damaged or not as described.
Delivery
- Delivery costs a flat ₦1,500, shown at checkout before you pay.
- The parcel is your responsibility from the moment it is delivered to the address you gave.
Pickup
- You can collect your order from the store at Zone 8, Lokoja - choose pickup at checkout. Pickup is free.
- Bring your order reference when you collect.
Damaged, faulty or wrong items
Check your order when it arrives. If something is damaged, faulty or not what you ordered, tell the store as soon as possible - from your order page (Report a problem) or using the contact details above. Keep the item and packaging, and photos help. The store will replace, repair or refund items that are faulty, damaged or wrong.
Help
Start with RAGé on WhatsApp. If you can't reach the store about an order, contact QuickShop at support@quickshop.store with your order reference.
