Privacy policy
Effective 14 October 2026.
RAGé's privacy notice
##Privacy Policy##
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the RAGé storefront.
##Information We Collect##
When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically collected information as Device Information.
When you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as Order Information.
How We Use Your Personal Information
We use the Order Information that we collect generally to fulfill any orders placed through the site, including processing your payment information, arranging for shipping worldwide from our fulfillment center in North Central, Nigeria, and providing you with invoices and/or order confirmations. Additionally, we use this Order Information to:
Communicate with you regarding your order or inquiries.
Screen our orders for potential risk or fraud.
Provide you with information or advertising relating to our products or drops, in line with the preferences you have shared with us.
We use the Device Information that we collect to help us screen for potential risk and fraud, in particular your IP address, and more generally to improve and optimize our site by generating analytics about how our customers browse and interact with the storefront, and to assess the success of our marketing campaigns.
##Sharing Your Personal Information
We share your Personal Information with third parties strictly to help us use your Personal Information, as described above. This includes our e-commerce platform providers, payment gateways, and logistics partners who facilitate our nationwide and international deliveries. We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
Data Retention
When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Your Rights
Depending on your jurisdiction, you may have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us. Furthermore, please note that your information will be transferred outside of your region to facilitate our global shipping operations.
##Changes
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
##Contact Us##
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or through the contact form provided on our storefront.
How QuickShop handles your information on this store
Who is responsible
- RAGé sells to you and decides how your order is handled. It is responsible for your order information.
- QuickShop provides the technology this store runs on - the website, checkout, order system and order emails. QuickShop handles your information on the store's behalf, and to keep the platform secure and working.
What is collected
- When you place an order: your name, email address, phone number, delivery address (or that you chose pickup), the items, prices, delivery fee and any discount code.
- If you start checkout but don't finish: the name and email you typed, so the store can remind you about your basket.
- If you create an account with this store: your name, email address and any baskets you save.
- If you leave a review: the name you give and what you write; published reviews are shown on the store.
- If you message the store: what you send. WhatsApp messages are handled by WhatsApp (Meta) under its own terms. If you use the store's chat assistant, your messages are processed by an AI provider (Anthropic) to write the replies.
- Technical information: the pages you request, your browser and device type and your IP address appear in server logs, used to keep the site secure and working.
Payments
You pay through Card or bank via Paystack. Card and bank payments go to the store through its own payment provider account; your full card details are entered with that provider and are never seen or stored by RAGé or QuickShop. Bank-transfer and pay-on-delivery orders only record that payment is expected and when it arrives.
Cookies and storage on your device
This store uses only cookies and storage it needs to work - no advertising cookies and no third-party tracking:
- Basket, checkout and discount code - so your basket survives page loads.
- Account session - only if you sign in to an account with this store.
- Preferences - language, currency, and light or dark appearance.
- Saved items and recently viewed products - kept in your browser's own storage; they never leave your device.
- Rewards visitor ID - a random ID (not your name or contact) that remembers loyalty rewards on stores that offer them. It lasts up to a year and is shared by stores on quickshop.store.
Analytics
QuickShop does not run third-party analytics or advertising trackers on this store. QuickShop counts how many visits the store gets each day - one number per day, with nothing about who visited - and the store sees its sales and orders in its QuickShop dashboard, built from the orders themselves.
What other shoppers can see
- On product pages the store may show recent purchases as a first name, a city and the item (for example "Ada in Lekki bought a Baby Gown"). Your surname, contact details and address are never shown.
- If you publish a review, the name you give and your review are shown on the store.
How your information is used
- To take, confirm, prepare and deliver your order, and to contact you about it.
- To send your receipt and order updates by email.
- To remind you about an unfinished checkout.
- To handle returns, refunds, complaints and disputes.
- To prevent fraud and misuse, and to meet legal and tax obligations.
Your information is never sold.
Who it is shared with
- RAGé, the seller.
- The payment provider that takes your payment.
- Resend, which sends order emails.
- QuickShop's hosting and database providers, which store and serve the platform.
- WhatsApp (Meta) and Anthropic, only when you choose to message the store through them.
- Authorities, when the law requires it.
Where it is processed
QuickShop's servers and some of the providers above are located outside Nigeria (for example in the United States and Europe). Your information always travels over encrypted (HTTPS) connections.
How long it is kept
- Orders are kept for as long as the store needs them for the order itself, accounting, tax and disputes, and for as long as the law requires.
- Unfinished-checkout details are used for reminders and removed when you ask.
- Accounts are kept until you ask for yours to be closed.
- Server logs are kept for a short period for security.
Your rights
You can ask to see the information held about you, to correct it, to delete it, or to stop receiving messages. Contact RAGé using the details below. If the store does not respond, contact QuickShop at support@quickshop.store. You can also complain to the Nigeria Data Protection Commission (NDPC), under the Nigeria Data Protection Act 2023.
Changes to this policy
When this policy changes, the date at the top changes too.
Contact
RAGé
- WhatsApp: message RAGé
- Phone: 08137058999
- Email: ragelabels@gmail.com
- QuickShop (the platform): support@quickshop.store · QuickShop's own privacy policy
